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Customer Satisfaction Survey Starts Next Monday


The Scottish Housing Regulator requires the Association to survey tenants and factored owners every three years in order to help us keep improving our services and give you a chance to have your say. Normally we would ask that this survey was done face to face but with current restrictions this is not possible.

You may be phoned by someone from Research Resource, a market research company commissioned by the Housing Association to carry out our customer satisfaction survey.

Research Resource choose a representative sample of tenants and owners to make sure we get views from a good mix of people. They will not phone every tenant/owner.

The survey is confidential.

If you do not wish to be contacted text or leave a message with your name, address and telephone number on 07900225467 or email Please note this number is not manned and will not be answered. Please do not use it for any other purpose.

You can contact Research Resource on 0141 641 6410.

Your views are important to us, thankyou for your participation.

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