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Payments and invoices

Our Invoices

The Association issues factoring invoices on a quarterly basis covering the following periods:

1 January – 31 March1 April – 30 June1 July – 30 September1 October – 31 December

The invoices are issued in March, June, September and December.

Your bill will include charges for the following
  • Management fee
  • Buildings insurance
  • Your share of common repairs (as per your title deeds)
  • Common services (such as close cleaning)
  • Insurance excess (where applicable)
  • Account management
Administration fees apply for the management of accounts that fall into arrears
  • Accounts in arrears may be subject to a £40 arrears administration fee for all the work undertaken by the Association in terms of reminder letters, phone calls and visits
  • All costs relating to legal action will be recharged to the owner
  • Interest will be charged in respect of all arrears that are outstanding for more than eight weeks where no arrangement has been made for payment – interest will be charged at 4% above the Bank of Scotland base rate
We offer owners a variety of payment methods as follows
  • Bank transfer
  • At any Pay Point using your Allpay card (A charge is made in respect of replacement cards)
  • Online or by telephone to Allpay (Tel. 03300416497 / www.allpayments.net)
  • Debit card/credit card
  • Direct Debit – please contact the Factoring Team and we will set this up for you.

Please note that we do not accept cash payments.