We have published our performance data both online, and in print as part of our annual charter report.
The Charter Report is based on the Scottish Social Housing Charter, which sets out what tenants across Scotland should expect from their landlord. That includes things like safe, warm homes, and good customer service. Every year, we look at how we’re performing against these standards and share the results with tenants, factored owners, and anyone else who wishes to see how we are performing.
The full report is available to read online here.
