The Scottish Housing Regulator has published two updated factsheets for tenants and landlords about raising a Serious Concern about a landlord. The Regulator updated the factsheets to respond to feedback from tenants and landlords. The new factsheets provide more information about how tenants can report Serious Concerns to the Regulator and how it handles these reports.
Helen Shaw, Director of Regulation, said
“Raising a Serious Concern with us is an important way for tenants to let us know about a potential failing by their landlord. It’s vital that tenants know how to do this and that social landlords know what to expect if we receive a report. We’ve updated these factsheets in response to feedback to make them even clearer and to provide more detail for tenants and landlords. We hope tenants and landlords find them helpful.”
We have made the fact sheet available to download on our website here. You can also find more information, and read the fact-sheets online, at the Scottish Housing Regulator website.